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Current Opportunities
About Habitat
Habitat for Humanity of Greater Chattanooga Area (HFHGC) is an ecumenical Christian non-profit organization focused on housing solutions and neighborhood revitalization that benefit families and individuals in Chattanooga through home repairs, new construction, and other direct services.
ReStore Assistant Manager
Job Summary
Reporting to the Restore Operations Manager for Habitat for Humanity of Greater Chattanooga Area (HFHGC), the ReStore Manager is responsible for all operational aspects of a specific store to include opening, closing, staffing, supervision, safety, sales, donation receipts and other tasks to ensure a profitable and functional resale store.
In addition to other duties as assigned, the ReStore Manager will be responsible for supervising reporting staff and volunteers through positive direction and training. The ReStore Manager will have direct contact the public as well as those served.
Duties
· Opens/closes the store according to check lists.
· Works with customers, staff and volunteers to ensure a positive Habitat experience
· Ensures that all customers and donors receive outstanding customer service
· Is accountable for the proper opening and closing of the ReStore each day
· Balances deposits, registers, till and reports daily. Submits deposits accordingly
· Assists with sales transactions and donations in person and via telephone
· Directs staff, senior aides and volunteers with their duties
· Checks voicemail and email daily, responding and scheduling donations as needed
· Is responsible for equipment, including trucks and forklift, maintenance and fueling
· Ensures cleanliness and organization of store and receiving areas
· Properly and accurately prices all merchandise to be competitive and ensure profitability
· Works in collaboration with the Restore Operations Manager on social media posts
· Assists Restore Operations Manager with viewing large donations
· Assists with ReStore and Habitat events as well as trade shows
· Ensures store reaches daily sales goals
· Schedules employees and volunteers appropriately to ensure store is adequately staffed. Includes the scheduling of truck drivers to ensure an efficient pickup schedule.
· Reviews and approves timesheets; submits them to ReStore Operations Manager on time
· Assists with the recruitment & training of staff for ReStore; makes hiring decisions
· Maintains inventory and order supplies when needed
· Must be able to stand for long periods of time and lift 30-50 pounds repeatedly
· Schedules the pickups of donations
Required Qualifications
· Valid Driver’s License required
· Must be supportive of and passionate about the mission of HFHGC
· Ability to work in diverse groups of people, including age, race, gender, and socio-economic backgrounds
· Must be able to stand for long periods of time and lift 30-50 pounds repeatedly
· Must be able to drive a box truck up to 26’
· Strong communications skills and customer service disposition
· High School Diploma or GED Required
· Background check and drug screen required
Qualifications Preferred
· Forklift certification preferred
The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, and/or new ones may be assigned at any time with or without notice.
Work Schedule: Full-time, generally between the hours of 8am and 6pm Tuesday - Saturday
Potential candidates should complete a paper application (available upon request) or forward a resume to mhayes@habichatt.org.
Critical Home Repair Program Manager
Job Summary
Reporting to the Director of Construction of HFHGC and supervising all Critical Home Repair (CHR) project staff, the CHR PM oversees all repair aspects of the CHR program, ensuring the timely and quality completion of home repair projects designed to improve quality of life for lower-income homeowners in our community. The PM manages the full project lifecycle from initial inspection through completion, establishes and maintains relationships with subcontractors and homeowners, ensures compliance with funders, and helps drive program growth through planning.
Primary Responsibilities
Program Administration & Management
Supervises project management CHR staff
Contributes to and requests referrals through the intake and application processes
Prepares monthly program status reports and other reports as needed
Manages the program’s budget and tracks expenditures
Assigns jobs as required to appropriate staff (and self)
Project Management (Performs or Oversees)
Developing Scopes of Work (SOW) based on inspection reports and homeowner needs
Scheduling initial and final home inspections
Creating and maintaining project timelines and budgets
Conducting regular site visits and walkthroughs to monitor progress and quality
Managing project changes, delays, and homeowner concerns
Contractor/Vendor Relations
Recruits, vets, and onboards qualified subcontractors/vendors through the Organization’s bid policies and in concert with the Construction Office as needed
Coordinates internal and external contractor schedules and assignments, conducting walk-throughs to ensure project quality and timely completion
Reviews and approves estimates
Monitors contractor performance, quality standards, and schedules
Negotiates pricing and seeks partner/nonprofit discounts where applicable, to include ordering through in-kind donation portals and seeking donations as needed
Outreach and Homeowner Services
Represents Habitat for Humanity and CHR Program at community events
Assists with advertising the program and recruiting applications to ensure mission reach
Serves as or oversees Project Manager serving as the point of contact for homeowners from inspection through close out
Explains program requirements, timelines, and homeowner responsibilities
Addresses homeowner questions, concerns, and special circumstances
Documentation and Compliance
Maintains complete project files, including contracts, invoices, receipts, and correspondence; performs regular data entry and updates project tracking spreadsheets to ensure accurate budget monitoring and reporting
Prepares and submits program documentation for closeouts, audits, and funding applications
Ensures compliance with grant and funder requirements to include reporting and submissions
Strategic Planning and Program Development
Identifies operational bottlenecks and proposes solutions
Develops and implements Program Policies and Standard Operating Procedures
Analyzes program performance metrics and makes improvement recommendations
Required Qualifications
· Excellent interpersonal, oral, and written communication skills.
· Supervisory and project management skills.
· Computer proficiency with Google Suite, Microsoft Office Programs, as well as web-based database programs.
· Ability to navigate job sites and construction areas and consistently lift up to 50 pounds.
· Valid state-issued driver’s license and ability to operate company vehicles.
· Background check and drug screen required.
· Commitment to and belief in the vision/mission of Habitat for Humanity of Greater Chattanooga.
Qualifications Preferred
· Bachelor’s degree preferred.
· Previous construction experience preferred.
· In-home experience working with vulnerable populations preferred.
The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, and/or new ones may be assigned at any time with or without notice.
Interested applicants should forward a cover letter with resume to the Director of Construction, Tom McIntosh at tmcintosh@habichatt.org.
ReStore Opportunities
Interested in helping your community while working with a great team? Habitat Chattanooga’s ReStore supports affordable homeownership through donated home goods and building materials.
Roles may include ReStore Associate, Receiver, Truck Driver, Truck Assistant, and Assistant Manager. While positions are not always open, you can submit a ReStore Job Interest Questionnaire, and our team will contact you if an opportunity becomes available.